ESG Management

Our Environmental, Social and Governance (ESG) steering committee is responsible for envisioning and implementing strategies for creating a sustainable world where our people, communities and the environment can thrive. The steering committee is made up of senior executives in Finance, Legal, Human Resources, Operations and Marketing and Communications, and is led by our Quality department. Our ESG steering committee reviews our policies, evaluates and sets long term objectives, and approves public disclosures regarding corporate social responsibility.

Certifications and compliance

Doing the right thing is a part of who we are. For more than 20 years, our operations have been certified to International Organization for Standardization (ISO): ISO 9001, ISO 14001, and ISO 45001, ensuring we uphold the highest standards of safety and business conduct. We also partner closely with our suppliers to encourage their adoption of ISO principles, creating positive impact throughout the value chain.

In 2012, we proudly joined as members of the Responsible Business Alliance (RBA), committing to the industry-standard Code of Conduct which covers topics including labor, health and safety, environmental practices, ethics, and management systems, is aligned to SGH’s management systems and principles of business conduct.

We work diligently with our suppliers to ensure that the components we use are lead-free and compliant with the most current version of the European Union’s Restriction of Hazardous Substances (RoHS) directive. SMART also complies with Registration, Evaluation, Authorization and Restriction of Chemicals (REACH) regulations to manage and mitigate the risks from chemical exposure to our employees, our community, and the environment.

Ethics and Compliance

Our businesses are run with the highest integrity and ethics in accordance with applicable laws and regulations. Ethical business practices are paramount, and we believe that long-term business relationships are built on trust, honesty, openness and fairness in order to reduce risk and maintain integrity.

Employees, customers, partners and suppliers are encouraged to report concerns of unethical or illegal behavior through SGH’s whistleblower hotline. The hotline is offered in several languages and accepts anonymous reports online, at smartm.alertline.com, or by making a toll-free call from any of the locations where SGH or one of its subsidiaries has a presence.

Data Privacy and IP protection

As our world becomes more digital, data security and privacy play significant roles in protecting our proprietary and confidential information, as well as that of our customers and partners. Our Cybersecurity Risk Management Committee, which is managed by our Legal department, oversees information technology (IT) use and data security, including enterprise cybersecurity, data collection and protection, and compliance with information security and data protection laws.

We comply with all applicable data privacy regulations, including the European Union’s General Data Protection Regulation (GDPR).